Innovative facilities services solutions
Driven by customer service. Delivered with excellence.
With over 20 years of experience delivering client-first cleaning solutions in Sydney, Aster is an industry leader in the field of integrated facilities management.
Excellence through innovation
Leading with experience
Launched in 2004, Aster answers a market demand for fresh thinking around customer service. We build upon sustainable practices and innovative solutions to deliver customised “out of the box” service to our clients.
Today, Aster is recognised as an industry leader in quality service delivery. With a focus on continuous improvement and customer support, Aster leads the pack in client satisfaction and retention.
Aster Services
Our integrated in-house facilities solutions include:
Cleaning services
Customised, sustainable cleaning solutions for all common areas from carpets to car parks
Waste management
Waste collection services, including general waste, recycling and non-council collection
Building exteriors
Quality cleaning solutions for building facades, windows and difficult-to-access locations
Hygiene & sanitisation
Supplying efficient and discreet washroom services, maintenance and product supply
Security services
Providing experienced, licensed security personnel for added site protection
Why choose us?
We bring together experienced staff and exceptional customer support to deliver on every project for every client.
As leaders in the field, we pride ourselves on high-quality and cost-effective solutions.
24/7 Support
Problems don't wait for business hours. We provide a guaranteed 24-hour customer support service with a direct line of communication to ensure that your needs are met, at any hour.
Certification
As one of the select few companies to achieve Global-Mark triple certification, every level of our organisation is upheld to an international standard of quality and care.
Reporting
Aster ensures that our tailored and site-specific reporting system is available remotely for each property. Our clients have access to detailed performance snapshots and target tracking, accessible at any time, from anywhere.
Green Clean
As part of our commitment to sustainable practices, Aster utilises 'Green Clean' solutions to deliver projects with specialised equipment and environmentally-friendly agents, in line with our IS0 14001 certification.
Our Staff
We support our clients with an experienced and qualified staff base. Each member of our team is carefully selected for their job-specific expertise and understanding of Quality, Health & Safety, and Environmental responsibilities.
Training
Continuous improvement is key to Aster's success. As part of our dedication to growth, we maximise staff development, ensuring all team members have the training and support they need before they step into a new role.
Meet Our Clients
80% of Aster's contracts are renewed. Scroll through our Portfolio to find out why.
Aster’s commitment to tailored service solutions allows us to support a wide and diverse client base with their unique service requirements, including heritage conditions, mixed-use establishments and multi-stakeholder developments.
Hear from our clients
Aster Services boasts an 80% client retention rate of all our contracts from our inception in 2004 and continues to lead the field and exceed our clients’ expectations
