Our Services
With a proven track record of delivering sustainable, quality, customised service solutions, Aster is a leader in the field of facilities management.
Aster’s integrated in-house solutions cover a range of facilities services including:
Cleaning
- Common area cleaning services for Residential and Commercial sites
- Pressure washing of both internal and external surfaces
- Deep cleaning, sealing, polishing and restoration of stone floors
Waste management
- Waste removal services for Residential and Commercial sites
- Compactor truck collection in areas underserved by local councils
- Hard waste removal, including bulky items and excess moving waste
High cleaning
- Internal and external cleaning of difficult to reach areas
- Building facades and window cleaning services
- Regular maintenance of pipes, vents, light fittings, etc.
Carpet cleaning
- Regular vacuuming and steam cleaning
- Deep cleaning with environmentally-friendly dry chemical solutions
- Specialised stain removal
Car park cleaning
- We utilise specialised automatic scrubbing and degreasing equipment, designed specifically for car parks and related zones
Hygiene & sanitisation
- Supply of bathroom consumables including hand soap and toilet roll
- Washroom equipment maintenance
- Regular sanitary services
Security
- Supply of experienced, licensed security personnel for added site protection
- Available on both long- and short-term contracts, as needed
Gardening & grounds
- Horticultural and gardening services
- Grounds maintenance
- Upkeep of pathways and walkways
Emergency response
- Flood and storm restoration services
- Water extraction and sanitisation
- Carpet and furniture drying solutions
Green Clean equipment, chemicals & technologies
Environmental sustainability
At Aster, environmental sustainability is at the heart of how we operate; it guides our decisions, shapes our services, and underpins everything we do.
Aster’s certification to the Environment Standard ISO 14001 ensures that every level of our organisation is dedicated to the prevention of pollution. We are champions of innovative solutions and continuous improvement in sustainable practices.
Our partnerships with Ecolab and ClearChoice — long-term pioneers of green technologies — enable Aster to deliver sustainable, service-first Green Clean solutions.
Driven by passion and with an eye for constant improvement, Aster provides our clients with high-performing and cost-saving products, without the carbon price tag.
Industry best practices
Quality, Health, Safety & Environmental Compliance
Our clients feel secure in Aster’s proven track record of health, safety, and quality compliance at every site and throughout every level of our organisation.
As one of the select few companies to achieve Global-Mark triple certification, we hold ourselves to an international standard of quality and care.
ISO 9001:2015
ISO 45001:2018
ISO 14001:2015
Aster’s high-quality standards are maintained through extensive annual auditing, performed by trusted third-party agencies. Additionally, our QHSE compliance ensures that we can support Building Management & Strata Committees with their prerequisite legislative requirements of health, safety and environmental sustainability.
FAQ
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A frequently asked question surrounding your service
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Clients
As a leader in the facilities management field, we pride ourselves on providing customised, client-first service solutions to residential, commercial, public and private sector clients
Leveraging transparency & Best practice
Reporting
Our tailored, site-specific reporting system allows Aster to manage performance over the term of your contract. Our clients have access to a detailed performance portal, providing up-to-date snapshots against agreed-upon goals and targets.
Remote access to reporting
Aster’s reports are uploaded to a site-specific platform that can be accessed with ease.
Site inspections & reporting
We complete a Service Specification Check Sheet during periodic site inspections, ensuring all works are on-target and up to standard.
Executive reporting
In addition to inspection results, site updates, supplier performance, and benchmarking targets are compiled into a site-specific report.
Defects, hazards & maintenance issues
During their daily service, Aster staff are trained to identify defects, hazards, or maintenance issues. Any issues are then reported immediately for urgent response.
Safety data sheets
As a part of our QHSE Management System, Aster ensures that all sites have up-to-date Safety Data Sheets tracking chemical usage and storage on-site.
Equipment & Maintenance
We ensure that all equipment is stored and serviced in line with operating recommendations, recorded in our annually audited Equipment and Maintenance log.
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Hear from our clients
Aster Services has proudly maintained an 80% client retention rate since our inception — a testament to the trusted partnerships we’ve built though our dedication to client support.
